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There's nothing stopping the user from doing a conversion themselves if they want to (and know how, which is asking a lot). The server is saying it can't read
by zaroth 6y ago
There's nothing stopping the user from doing a conversion themselves if they want to (and know how, which is asking a lot).
The server is saying it can't read the other file type, so the alternative is to fail.
- Thorrez 6y agoThere's a medium option: have an alert popup saying Convert the image to a format the site accepts (jpg)? [ ] Don't show this message again [OK] [Cancel]
- lightgreen 6y agoAnecdotally, yesterday I accidentally learned that my relative clicks OK in any dialog window within 200ms without even attempt to read the message. So the alert you suggest would slightly help 1% of geeks and will annoy 99% of the users.
- Thorrez 6y agoCompared to the option of not converting, it would help everyone, reducing annoyance. Also I'm not sure if you can generalize from your one relative to 99% of users.
- LordDragonfang 6y agoWhile it may not be 99%, /r/talesfromtechsupport on reddit has enough instances of this to suggest it is extremely common user behavior.