> I mean in the sense that being customer obsessed should mean you do not evil I think there is a real tension between customer obsession and 'do no evil'. Ser

> I mean in the sense that being customer obsessed should mean you do not evil I think there is a real tension between customer obsession and 'do no evil'. Serving the individual needs of consumers can come at the expense of the public good. I think example of that are the amount of waste that Amazon packages generate by shipping as fast as possible and the amount of environmental damage AWS can quietly cause via their datacenters.