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Have you ever seen support forums (like Apple)? It’s full of people who just say what the problem is with no detail about the circumstances. Then when you ask t
by colejohnson66 6y ago
Have you ever seen support forums (like Apple)? It’s full of people who just say what the problem is with no detail about the circumstances. Then when you ask them what they were doing, they don’t remember or can’t reproduce it. There’s tons of stupid users.
For example: https://discussions.apple.com/thread/251380226 https://discussions.apple.com/thread/251380226 Okay, you can’t send email? Well, did you delete the built-in email app? Do you have your email account set up?
Telemetry aims to fix that by providing context to what was happening when the problem happened. Whether it actually helps software development, I can’t answer.