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Finding representative portions of your userbase that will actually talk to you is pretty difficult. I've worked on a couple different products with millions of
by kevingadd 6y ago
Finding representative portions of your userbase that will actually talk to you is pretty difficult. I've worked on a couple different products with millions of end users and we frequently discovered a subset of our userbase was having big problems and we simply weren't hearing from them.
- coribuci 6y ago> Finding representative portions of your userbase that will actually talk to you is pretty difficult. Finding developers that will listen to users is even more difficult. And Microsoft with its telemetry is one of the worse. They just collect user data and ignore every bug report. > I've worked on a couple different products with millions of end users and we frequently discovered a subset of our userbase was having big problems and we simply weren't hearing from them. How can people report bugs or express dissatisfaction with your program ?