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> There are roughly two views on moderators. Moderators think that moderators are the thin green line protecting the ordinary users from a handful of bad actors
by Majromax 6y ago
> There are roughly two views on moderators. Moderators think that moderators are the thin green line protecting the ordinary users from a handful of bad actors, letting them live in blissful ignorance of the awful things that are happening.
You can also split moderation along another axis, dividing on whether moderators are curators or janitors.
The janitorial view would be that moderators should be generally hands-off, acting only in clear-cut cases of abuse or spam. The community does or should mostly run itself through social norms, and heavy-handed moderation is unnecessarily and unfairly restrictive.
The curation view is that moderators serve an active role in building the community, and they should generally act strongly to define and preserve community norms. The community is the moderators' space first, and a free space second if at all.