3 ms·Maybe you should have used paid engineer support. MSDN comes with a few support tickets.by mycall 6y agoMaybe you should have used paid engineer support. MSDN comes with a few support tickets.m0xte 6y agoWe were a gold partner with more MSDN subs than I've got fingers and toes.vetinari 6y agoJust because it comes with support tickets does not mean, that they will be solved. What will happen if they won't? Are you going to switch to different Windows or Office?