4 ms·

Is this materially different from how any other company in Japan reacted?

by jarek 16y ago

deleted 16y ago
[deleted]
Stormbringer 16y ago
Yes, it is
- jarek 16y ago
  Per jaysonelliot's recounting it seems at least bars, stores, and 7-11s were doing the same thing within their capabilities.
  - Stormbringer 16y ago
    But not other large corporates, which I think is the point.
    - jarek 16y ago
      Name a large corporation with large retail presence in Japan which was not/is not helping.
patio11 16y ago
Many, many companies have performed admirably: offering shelter, giving away their products/services for the duration, trying to help affected customers/employees, etc. I'm quite a ways away from the earthquake, and have used a regional bank for the last seven years. The branch manager called me to say that he noticed my account was nearly empty and, if I or my business was affected by the earthquake, the bank had my back and we could sort out the numbers later. (Situation nominal, by the way -- I just happened to have paid taxes on Friday, which appears to be quite a hit if you only know about savings in yen.)
- patio11 16y ago
  Another anecdote: I just got off the phone with the apartment service which ran my old apartment. I moved out on 2/10 and was told to expect my deposit to be refunded via wire transfer on 3/10. It hasn't arrived yet, so I called today to ask about it. So far, fairly routine adult-dealing-with-money stuff. "We're very sorry -- that estimate was incorrect and, since Friday, we've been overwhelmed. The computer shows this going out tomorrow. Do you need it immediately? Come to the office or tell me your new address and our manager will drive it to you." This is, ahem, not the level of enthusiasm with respect to return of deposits that I would have expected. My bank has treated me with unfailing honesty the last seven years and never once tried to take advantage of me. The apartment management company... my, I seem to be having a bout of peculiarly specific amnesia. Oh yeah, they were really nice today.
asknemo 16y ago
From the more extensive coverage here in Asia, no. Most electronic stores had their resources open for everyone and wifi has been made free in all affected areas. Japanese culture considers these gestures a necessity and provides these info to the affected areas mostly, rather than letting them out to PR outlets, so I guess most western media aren't aware of the actual situation.

Is this materially different from how any other company in Japan reacted?

by jarek 16y ago

Is this materially different from how any other company in Japan reacted?

deleted 16y ago

[deleted]

Stormbringer 16y ago

Yes, it is

jarek 16y ago
Per jaysonelliot's recounting it seems at least bars, stores, and 7-11s were doing the same thing within their capabilities.
- Stormbringer 16y ago
  But not other large corporates, which I think is the point.
  - jarek 16y ago
    Name a large corporation with large retail presence in Japan which was not/is not helping.

patio11 16y ago

Many, many companies have performed admirably: offering shelter, giving away their products/services for the duration, trying to help affected customers/employees, etc. I'm quite a ways away from the earthquake, and have used a regional bank for the last seven years. The branch manager called me to say that he noticed my account was nearly empty and, if I or my business was affected by the earthquake, the bank had my back and we could sort out the numbers later. (Situation nominal, by the way -- I just happened to have paid taxes on Friday, which appears to be quite a hit if you only know about savings in yen.)

patio11 16y ago
Another anecdote: I just got off the phone with the apartment service which ran my old apartment. I moved out on 2/10 and was told to expect my deposit to be refunded via wire transfer on 3/10. It hasn't arrived yet, so I called today to ask about it. So far, fairly routine adult-dealing-with-money stuff. "We're very sorry -- that estimate was incorrect and, since Friday, we've been overwhelmed. The computer shows this going out tomorrow. Do you need it immediately? Come to the office or tell me your new address and our manager will drive it to you." This is, ahem, not the level of enthusiasm with respect to return of deposits that I would have expected. My bank has treated me with unfailing honesty the last seven years and never once tried to take advantage of me. The apartment management company... my, I seem to be having a bout of peculiarly specific amnesia. Oh yeah, they were really nice today.

asknemo 16y ago

From the more extensive coverage here in Asia, no. Most electronic stores had their resources open for everyone and wifi has been made free in all affected areas. Japanese culture considers these gestures a necessity and provides these info to the affected areas mostly, rather than letting them out to PR outlets, so I guess most western media aren't aware of the actual situation.