3 ms·
If they aren't staffing/closing call centres, then the upthread question "why are the phone lines closed because of the virus?" is even more inexplicable...
by bigiain 6y ago
If they aren't staffing/closing call centres, then the upthread question "why are the phone lines closed because of the virus?" is even more inexplicable...
- thefounder 6y agoPeople can take phone calls from home just like they handle email tickets
- skookum-skuad 6y agoExactly. It seems like corporations are using the pandemic to ostensibly "protect workers" as an excuse in order to save money on paying workers. If customers blindly accept this sort of BS when there is no risk, then they're fools.