We use GitLab. We push markdown meeting minutes[^1] with a template to a repository, which makes them easy to parse. We use wiki and issues to document everyth

We use GitLab. We push markdown meeting minutes[^1] with a template to a repository, which makes them easy to parse. We use wiki and issues to document everything. We put links to Slack conversations and quote messages of decisions or plan of action. We also use GitLab for our paperwork (financial, taxes, etc) in a checklist. We have an Operator's Manual handbook that tells how to somehow run the company (all the things that took us time and experimenting to learn, whether how to make an invoice and the laws relative to which information should be present, to where to pay taxes with GPS location and a picture of the building you need to go, which story and office, and what to put in the cheque). These were born after we've had trouble sending an invalid invoice. Conversations with new hires lead to writing an onboarding document that cites the books to read, why we consider they're good, and why they're useful. How we work (issues, merge/pull requests/commit messages). This was born also by being confused when a ne hire came before we had their email and accounts set up or making the same remarks on code, etc. Early version here[^2]. Hopefully I can disappear and someone could eventually have an easier time stepping in. Doing this, one of our core contributors who was unavailable for a year has been able to stay informed on where we're going because they're cc'd in issues and we strive to be clear in technical exchanges. [^1]: https://news.ycombinator.com/item?id=19924100 https://news.ycombinator.com/item?id=19924100 [^2]: https://jhadjar.gitlab.io/kbase/hiring/ https://jhadjar.gitlab.io/kbase/hiring/ https://news.ycombinator.com/item?id=21808439 https://news.ycombinator.com/item?id=21808439 https://news.ycombinator.com/item?id=21598632 https://news.ycombinator.com/item?id=21598632 https://news.ycombinator.com/item?id=21427886 https://news.ycombinator.com/item?id=21427886