Interesting to think of this in terms of 37 Signals feature-minimalism and "say no" philosophies. Once added, this feature became a weight netflix had to carry

Interesting to think of this in terms of 37 Signals feature-minimalism and "say no" philosophies. Once added, this feature became a weight netflix had to carry through it's designs and keep working. Netflix chose to listen to the minority of customers and keep it--to not "say no." Would 37 signals have listened or just "said no", I wonder? I think keeping the feature was a good move--the profiles feature previously stopped me from canceling my account under a barrage of my wife's chick flicks that kept "accidentally" topping the queue. :-)