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I had high opinions of Etsy after reading about their work environment and ethics, but that is just a terrible move. The only way to minimize the damages would
by pluies 16y ago
I had high opinions of Etsy after reading about their work environment and ethics, but that is just a terrible move.
The only way to minimize the damages would be to roll back the feature completely and apologize. Or turn it off for everyone and leave the option to turn it back on. But that's a major PR blow.
- deleted 16y ago[deleted]
- TheCowboy 16y agoIt's also an example of how it can be a liability to depend on another self-interested corporate entity for your entire business platform. I've been reading some of the comments on the forums from sellers talking about a significant drop in sales. But Etsy is in part successful due to the success of its sellers and their unique offerings, making it a more symbiotic relationship. Merchants aren't helpless and can put pressure on Etsy to be more open about changes, and ensure that the privacy of their customers is always a first consideration.