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I mentioned this before. Notion is great, but the fact that they use fullstory (session recording) for a note taking app is a huge problem for me. We’re talking
by Yabood 6y ago
I mentioned this before. Notion is great, but the fact that they use fullstory (session recording) for a note taking app is a huge problem for me. We’re talking about potentially sensitive data being available to notion and perhaps fullstory employees for the sake of improving UX. I especially dislike the fact that they don’t disclose session recording upfront. I found out by inspecting their app webpage.
Sure there’s a way to opt out of fullstory in general, but that’s not very reliable.
I should mention that we use fullstory for our saas product and quite happy with it. However, our implementation makes it possible to opt out upfront during registration and or change your session recording settings from within our app. We don’t rely on fullstory or bs workarounds, we simply don’t load fullstory when you opt out.
- jamiequint 6y agoHi Yabood, we actually don't use Fullstory anymore due to privacy concerns. We removed it 6-9 months ago from all platforms. If you're still seeing this somewhere please let me know so we can address it.
- ciarannolan 6y agoDoes Notion have access to the content of my notes if they're compelled to produce them? Do employees have access to the content of my notes?
- fabiandesimone 6y agoYes they do. Read the T&C.
- ciarannolan 6y agoWas hoping for an answer from someone at Notion rather than "read a 50 page legal document", but thanks.
- joaosardinha 6y agoGood thing that you got exactly what you wanted.
- ciarannolan 6y ago:)
- jamiequint 6y agoNotion employees are only allowed to access your workspace data with your written consent. We are also only allowed to do this in order to facilitate an improved user experience for you (e.g. debug problems you have asked support about, etc). We are working on updating our T&C and Privacy Policy to make this more clear, but it is rigorously practiced internally already. We do not yet have end-to-end encryption, or other encryption functionality that would make it technically impossible to access your data. We would love to do this at some point but it will be difficult because our permission model is quite complex!
- ciarannolan 6y agoThanks for the reply, Jamie, much appreciated. I would definitely pay for an E2E encrypted Notion.
- jamiequint 6y agoThanks for raising the concern! We'd love to have that too at some point.
- secfirstmd 6y agoDitto. Also I'm a big Notion fan but there is no way certain stuff I work on can be on it, or I can recommend it to many people doing sensitive things. Which is a pity. Notions security is its biggest flaw. Also the lack of proper two factor in the modern age is silly.
- marcus_holmes 6y agoI'm curious. Why the need for E2E?
- ciarannolan 6y agoI tend to use these platforms to organize my personal life and thoughts. Sharing that information in any way with a for-profit company is a non-starter for me. "Trust us, we care about your privacy" isn't good enough for me.