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I'm in the Woodstock area with access to EC Fiber, which is wonderful (another comment noted that they're looking at using EC Fiber as a model for this program.
by kyralis 6y ago
I'm in the Woodstock area with access to EC Fiber, which is wonderful (another comment noted that they're looking at using EC Fiber as a model for this program.)
750 symmetric fiber. We had a couple days of outages last year, and the customer service response from EC Fiber is just a completely different thing than Comcast. We got a full post-mortem on what went wrong, why it happened, and what they were doing to fix it moving forward, as well as a bill credit. Other than that period, which was related to an aging line needing replacement, service has been rock solid. I'm generally downloading and uploading gigabytes per day with no issues, and I regularly see real-life 45MB/sec real-life download speeds.
Access to a high-speed internet connection was definitely a priority when we were looking for property, and it took some effort to get realtors to understand that we really did mean it when it came to access.