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Podcast Addict app to be reinstated, Google apologises

48 points by ZeljkoS 6y ago

chaorace 6y ago
And so the cycle continues!
exo-pla-net 6y ago
"In this case, we’ve reinstated the app and have communicated with the developer to ensure the app remains compliant with our policies." Treating the developer with suspicion, after they clumsily and callously trampled over him. Insult to injury. That spokesman needs to be fired, and we need to stay angry until Google gives us developers a real pathway of appeal/communication concerning our apps being taken down, so we're not talking to a cold machine when our livelihood is suddenly yanked out from under us. We shouldn't have to make a public fuss to get our apps reinstated.
- deleted 6y ago
  [deleted]
caterama 6y ago
> this error was due to the recent automated systems purged COVID-19 misinformation and that Podcast Addict was unfortunately caught in the crossfire. Typical Google at this point. Maybe I don't understand the scale, but wouldn't it make sense to have _some_ kind of human in the loop? Given some criteria, perhaps an app has existed for >5 years, meets some threshold number of users, etc. maybe it's worth getting a human opinion before doing something as drastic as banning.
- crazygringo 6y ago
  With the rise of data science and machine learning, I've personally observed what I feel to be a trend (not Google-specific, but industry-wide) towards building a model, using basic statistics to evaluate a model, and then just deploying it based on those statistics. But the evaluation statistics tend to be averages, rates of false positives/negatives, and other macro-level things that often don't distinguish how some items (apps, in this case) are more important (popular or economically valuable) than others. I've been in meetings all the time where this has happened -- the data scientist without a good handle on the business presents the statistics, and the product manager who knows the business trusts the data scientist. Hopefully someone with common sense will pipe up "but wait... what if we accidentally take down a really popular app?" But because it's 1 thing of 20 that are on the meeting's agenda, people miss it and it just gets approved. And the further problem is that there's no standard process (that I'm aware of) for determining whether a data science model meets the actual business requirements, except a lot of trial and error that often involves actual business failures. It's pretty frustrating, really. Because when it used to just be hard-coded rules, someone was responsible for qualitatively evaluating those rules, and common sense prevailed a bit more. But when data science models are often more of a black box, you evaluate with statistics, and what does it mean to then bring common sense in back on top of that?
- pxtail 6y ago
  The message which is coming from FANG giants is pretty clear: when you are in troubles then you need to be big enough to make some fuss in social media to get attention and support , if you are not big enough then we don't care and you can f* off. It's brutal and harsh but kind of ..understandable and justified when looking from their point of view, there are plenty of tiny-teeny fish in the ocean and if some die? well, it happens. There is also another lesson and message - think twice before you completely and without any fallback embed yourself into wonderfully crafted and cushy ecosystem offered by one of giants. Maybe web version of your app[0][1], accessible by everyone and outside of garden could be useful after all? [0] https://i.imgur.com/ovqMkU5.png https://i.imgur.com/ovqMkU5.png [1] https://i.imgur.com/wHOA1DP.png https://i.imgur.com/wHOA1DP.png
caseysoftware 6y ago
The not-quite-a-State has reversed the summary execution. The people will celebrate.. if they know what's good for them.
- xwolfi 6y ago
  Well, we were all at fault putting google as front page of every pc we could find back in the days. Now, our lazyness has created a cold giant who IS the internet for most things. How do we correct our mistake ? I search on duckduckgo from firefox and switch to losers when something gets too big, but I fear the effect is limited. And switching to LBRY from Youtube is... difficult :D
  - mywittyname 6y ago
    Don't victim blame us here. This is 100% Google's fault for abusing their position as a monopoly.
vikramkr 6y ago
I hope they also reinstate other apps that were caught in the "crossfire" that arent that popular with a large following to push back. And learning to aim before they pull the trigger isn't that bad an idea either. It's more than a bit annoying that "artificial intelligence" is an excuse for human stupidity.
throwawaysea 6y ago
I wonder how many other people are caught in the "crossfire" but don't receive coverage like this app to push back. It also doesn't address the bigger issue here - why does Google need to police all the content on their platform and issue judgment calls on what is allowed/disallowed? They need to author a content neutrality policy if they are to be trusted again.

48 points by ZeljkoS 6y ago

And so the cycle continues!

"In this case, we’ve reinstated the app and have communicated with the developer to ensure the app remains compliant with our policies." Treating the developer with suspicion, after they clumsily and callously trampled over him. Insult to injury. That spokesman needs to be fired, and we need to stay angry until Google gives us developers a real pathway of appeal/communication concerning our apps being taken down, so we're not talking to a cold machine when our livelihood is suddenly yanked out from under us. We shouldn't have to make a public fuss to get our apps reinstated.

deleted 6y ago
[deleted]

caterama 6y ago

> this error was due to the recent automated systems purged COVID-19 misinformation and that Podcast Addict was unfortunately caught in the crossfire. Typical Google at this point. Maybe I don't understand the scale, but wouldn't it make sense to have _some_ kind of human in the loop? Given some criteria, perhaps an app has existed for >5 years, meets some threshold number of users, etc. maybe it's worth getting a human opinion before doing something as drastic as banning.

crazygringo 6y ago
With the rise of data science and machine learning, I've personally observed what I feel to be a trend (not Google-specific, but industry-wide) towards building a model, using basic statistics to evaluate a model, and then just deploying it based on those statistics. But the evaluation statistics tend to be averages, rates of false positives/negatives, and other macro-level things that often don't distinguish how some items (apps, in this case) are more important (popular or economically valuable) than others. I've been in meetings all the time where this has happened -- the data scientist without a good handle on the business presents the statistics, and the product manager who knows the business trusts the data scientist. Hopefully someone with common sense will pipe up "but wait... what if we accidentally take down a really popular app?" But because it's 1 thing of 20 that are on the meeting's agenda, people miss it and it just gets approved. And the further problem is that there's no standard process (that I'm aware of) for determining whether a data science model meets the actual business requirements, except a lot of trial and error that often involves actual business failures. It's pretty frustrating, really. Because when it used to just be hard-coded rules, someone was responsible for qualitatively evaluating those rules, and common sense prevailed a bit more. But when data science models are often more of a black box, you evaluate with statistics, and what does it mean to then bring common sense in back on top of that?
pxtail 6y ago
The message which is coming from FANG giants is pretty clear: when you are in troubles then you need to be big enough to make some fuss in social media to get attention and support , if you are not big enough then we don't care and you can f* off. It's brutal and harsh but kind of ..understandable and justified when looking from their point of view, there are plenty of tiny-teeny fish in the ocean and if some die? well, it happens. There is also another lesson and message - think twice before you completely and without any fallback embed yourself into wonderfully crafted and cushy ecosystem offered by one of giants. Maybe web version of your app[0][1], accessible by everyone and outside of garden could be useful after all? [0] https://i.imgur.com/ovqMkU5.png https://i.imgur.com/ovqMkU5.png [1] https://i.imgur.com/wHOA1DP.png https://i.imgur.com/wHOA1DP.png

caseysoftware 6y ago

The not-quite-a-State has reversed the summary execution. The people will celebrate.. if they know what's good for them.

xwolfi 6y ago
Well, we were all at fault putting google as front page of every pc we could find back in the days. Now, our lazyness has created a cold giant who IS the internet for most things. How do we correct our mistake ? I search on duckduckgo from firefox and switch to losers when something gets too big, but I fear the effect is limited. And switching to LBRY from Youtube is... difficult :D
- mywittyname 6y ago
  Don't victim blame us here. This is 100% Google's fault for abusing their position as a monopoly.

vikramkr 6y ago

I hope they also reinstate other apps that were caught in the "crossfire" that arent that popular with a large following to push back. And learning to aim before they pull the trigger isn't that bad an idea either. It's more than a bit annoying that "artificial intelligence" is an excuse for human stupidity.

throwawaysea 6y ago

I wonder how many other people are caught in the "crossfire" but don't receive coverage like this app to push back. It also doesn't address the bigger issue here - why does Google need to police all the content on their platform and issue judgment calls on what is allowed/disallowed? They need to author a content neutrality policy if they are to be trusted again.