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> Most of my time on it these days is supporting others In general, I actually disagree with even this sentiment, that macOS is worse because it is harder to h
by szhu 6y ago
> Most of my time on it these days is supporting others
In general, I actually disagree with even this sentiment, that macOS is worse because it is harder to help others fix certain kinds of problems.
The problem with supporting people on "easier to modify" operating systems is that it creates tech debt. Modify some system files? On the next OS upgrade, they might get overwritten, or, worse, it might cause bugs. Teach a tech beginner that they can google and download an app that solves their problems? The next they they decide to try this on their own, they might unintentionally download a virus, and the OS won't give them a bunch of warnings when they open it.
A system with a loose security policy make it easier for things to work for now, but a tighter security policy makes it potentially easier for the help you provide to cause less pain down the line, even if it means jumping through more hoops right now.
When you help people resolve issues in other operating systems, consider the fact that they might run into just as much hassle, except that it is not visible to you because occurs months or years down the line. (Those issues are potentially more costly, since you might not be free to help at that time.)
No opinion about which system is easier to support in practice with all of this considered, I just wanted to point this out on principle.