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coglethorpe, don't miss that opentable is not just for consumers. to get restaurants on their system, opentable offers tools that help restaurant managers mea
by phil_KartMe 18y ago
coglethorpe,
don't miss that opentable is not just for consumers. to get restaurants on their system, opentable offers tools that help restaurant managers measure their staff and customers. i've heard the system captures and provides data (e.g., repeat visits by customers, tips by customer and waitress, table turn timing by waitress, etc.) that can help managers get real business benefits like growing revenue
i wonder what other appointment industries (e.g., hair salons, dentists) have a similar opportunity to help consumers and business managers
- semigeek 18y agohttp://www.nudgethem.com/ http://www.nudgethem.com/ for reminders, a global appointment maker would be logical for them to add/tie into.
- crazyjoe 18y agocheck out the beta signup form, doesn't even work. must be alpha then.
- Shooter 18y agophil_KartMe makes an excellent point. Much of OpenTable's revenue comes from POS systems that improve restaurant efficiency. Their installed systems and their knowledge of operations are both strategic advantages that are very difficult to beat from a standing start.