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I'm curious if they are actually a major discovery destination. I suspect most customers are either starting looking for a restaurant they know by name, or one
by hakfoo 6y ago
I'm curious if they are actually a major discovery destination.
I suspect most customers are either starting looking for a restaurant they know by name, or one near them to ensure maximum freshness, using Google Maps or Yelp or the like. Only when they've already chosen a restaurant do we transition into the delivery app flow.
I'm sure a lot of money is being spent for chain restaurants to advertise "order via Postmates" or "exclusively on GrubHub"-- again bypassing them as a discovery system.