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Good luck: https://www.oregonlive.com/business/2020/04/oregon-insight-hours-and-hours-on-hold-with-the-employment-department.html https://www.oregonlive.com/bus
by trynewideas 6y ago
Good luck: https://www.oregonlive.com/business/2020/04/oregon-insight-hours-and-hours-on-hold-with-the-employment-department.html https://www.oregonlive.com/business/2020/04/oregon-insight-h...
> Laid-off workers are confused and confounded by the department’s faltering claims system, erroneous denials and stubborn silence on key policies and questions.
> The frustrations lead people to call the department again and again – some say they dial more than 700 times a day.
> The employment department is taking steps to address the call volume. It has added hundreds of staff to process claims in recent weeks – it has 520 now and has leased a facility in Wilsonville to expand claims staff to 800.
> With jobless claims up nearly seventeenfold, though, the staffing increases aren’t close to keeping up with demand. So it may be weeks – or months – before Oregon works through its backlog in claims questions.