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A dilemma that we are running into at work is that we have all our software open source and readily available on github but use an internal bug tracker to manag
by 1-KB-OK 6y ago
A dilemma that we are running into at work is that we have all our software open source and readily available on github but use an internal bug tracker to manage bugs picked up by QE and other people in our org. These bugs are given significantly higher priority than our GH issues and we end up with a pile of GH issues that no one has the time or ability to adequately track. As our team recently set up its own open source working group and generally is making open source contributions in other projects a higher priority I see this problem getting worse. Does anyone have any suggestions how to overcome such an issue?
And I guess I'd just like to add my two cents: sometimes your issues are not being adequately triaged because the project is using another system for bug tracking and the engineers are slammed fixing those bugs instead lol.