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The recourse as I understand it is to try and call the agency to speak to a person. Of course the call systems are overloaded so that's easier said than done.

The recourse as I understand it is to try and call the agency to speak to a person. Of course the call systems are overloaded so that's easier said than done. edit: This is the general approach by US agencies, the IRS website barfed on my info and I had to call a local office to get a person to help me (the nation wide number was 100% automated and likewise barfed on my info).

trynewideas 6y ago
Good luck: https://www.oregonlive.com/business/2020/04/oregon-insight-hours-and-hours-on-hold-with-the-employment-department.html https://www.oregonlive.com/business/2020/04/oregon-insight-h... > Laid-off workers are confused and confounded by the department’s faltering claims system, erroneous denials and stubborn silence on key policies and questions. > The frustrations lead people to call the department again and again – some say they dial more than 700 times a day. > The employment department is taking steps to address the call volume. It has added hundreds of staff to process claims in recent weeks – it has 520 now and has leased a facility in Wilsonville to expand claims staff to 800. > With jobless claims up nearly seventeenfold, though, the staffing increases aren’t close to keeping up with demand. So it may be weeks – or months – before Oregon works through its backlog in claims questions.
ken 6y ago
Calling the unemployment office right now is virtually impossible. Conventional wisdom these days is that if you want to collect unemployment, you need to make filing a claim your full-time job. You start calling at 7am when they open, and keep re-dialing until you get through -- hopefully before they close at 4pm, and you have to start again the next day. Also, don't call before Wednesday, if you don't absolutely need to. Monday/Tuesday are unofficially reserved for people who really need the money. Of course, even if you get through to a person and get the right bit flipped in their database, there's no guarantees. I also hear lots of stories of people whose claims were approved 4 or 6 weeks ago and still haven't gotten a dime.
- smabie 6y ago
  Why are Monday/Tuesday unofficially reserved for people who really need the money?

trynewideas 6y ago

Good luck: https://www.oregonlive.com/business/2020/04/oregon-insight-hours-and-hours-on-hold-with-the-employment-department.html https://www.oregonlive.com/business/2020/04/oregon-insight-h... > Laid-off workers are confused and confounded by the department’s faltering claims system, erroneous denials and stubborn silence on key policies and questions. > The frustrations lead people to call the department again and again – some say they dial more than 700 times a day. > The employment department is taking steps to address the call volume. It has added hundreds of staff to process claims in recent weeks – it has 520 now and has leased a facility in Wilsonville to expand claims staff to 800. > With jobless claims up nearly seventeenfold, though, the staffing increases aren’t close to keeping up with demand. So it may be weeks – or months – before Oregon works through its backlog in claims questions.

ken 6y ago

Calling the unemployment office right now is virtually impossible. Conventional wisdom these days is that if you want to collect unemployment, you need to make filing a claim your full-time job. You start calling at 7am when they open, and keep re-dialing until you get through -- hopefully before they close at 4pm, and you have to start again the next day. Also, don't call before Wednesday, if you don't absolutely need to. Monday/Tuesday are unofficially reserved for people who really need the money. Of course, even if you get through to a person and get the right bit flipped in their database, there's no guarantees. I also hear lots of stories of people whose claims were approved 4 or 6 weeks ago and still haven't gotten a dime.

smabie 6y ago
Why are Monday/Tuesday unofficially reserved for people who really need the money?