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I agree that trust is fundamental to tools/metrics like this, and will determine how they're used. What I find interesting (concerning?) is that they seem to be
by patrickdevivo 6y ago
I agree that trust is fundamental to tools/metrics like this, and will determine how they're used. What I find interesting (concerning?) is that they seem to be marketed towards managers/VPs/CTOs exclusively (people "outside" the team) to better understand what's going on within the team, which seems flawed (but also makes sense, considering who's making buying decisions). I understand the value proposition of "getting the most" out of your (expensive) engineering team, but presenting a product in this way seems to set the stage for "misuse" right off the bat. Maybe I'm biased, but it feels like these tools might be more palatable if framed to help ICs improve and understand their own behaviors within a team