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> That's how business works, be it in Tulsa or SV Um, no. Most businesses seek growth by trying to offer new/upsold products and services rather than trying to
by coffeefirst 6y ago
> That's how business works, be it in Tulsa or SV
Um, no. Most businesses seek growth by trying to offer new/upsold products and services rather than trying to squeeze their customers for the same service.
- JMTQp8lwXL 6y agoThat idea is too much of a reduction of how businesses actually operate. Most businesses that aren't market leaders have to offer new or upsold products and services to grow because they can't throw around their monopoly power. If you control 0.01% of the the entire delivery food sales market, and you raise middleman fees 3x, your (restaurant) customers will take a hike and switch to a different, cheaper delivery app. If you control 75% of the market, your customers might be more willing to accept the increased fees.
- ramraj07 6y agoOnly if there's genuine risk of competition. If there's even the slifhtest whiff of lock-in the executives in any sufficiently large organization start milking their customers to enhance their personal portfolio even at the immediate (not to mention the long-term) detriment of the organization itself. See Oracle.