4 ms·
The last North Face jacket I bought was utter garbage. It didn’t last two seasons before the main zipper and pocket zippers faded. That put me off all the bra
by TheSpiceIsLife 6y ago
The last North Face jacket I bought was utter garbage.
It didn’t last two seasons before the main zipper and pocket zippers faded.
That put me off all the brands in the similar price range.
I’d now rather buy at the next bracket down and have twice, or more, the number of items.
- masonic 6y agoAre you sure you received genuine product?
- TheSpiceIsLife 6y agoI purchased it from Anaconda here in Australia. Anaconda is owned by Spotlight Retail Group, Australia's largest privately-owned and operated family business. I have no reason to believe Anaconda would intentionally stock counterfeit items. But you do have a valid point.
- nl 6y agoBy "faded" do you just mean the colour changed? I'm amazed that happens in two years - it might be worth contacting them about it because it seems extremely unusual (unless you are wore it in the sun for 2 years or washed it particularly often?) The North Face has a pretty generous repair and replacement policy: https://thenorthface.com.au/content/Warranty_Policy.html https://thenorthface.com.au/content/Warranty_Policy.html. Perhaps not quite as good as the Patagonia warranty (https://www.patagonia.com.au/pages/ironclad-guarantee https://www.patagonia.com.au/pages/ironclad-guarantee) but still good.
- TheSpiceIsLife 6y agoI meant to type “failed”, but must have been having a stroke while I typed the previous comment.
- nl 6y agoIn that case they'd 100% fix or replace it.