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The problem with this is that many delivery drivers use the tip to determine if the delivery is worth their time to accept. If you put in $0 (assuming a cash ti
by kyteland 6y ago
The problem with this is that many delivery drivers use the tip to determine if the delivery is worth their time to accept. If you put in $0 (assuming a cash tip at delivery) nobody will want to pick up your order. On average it will arrive later and in worse condition than if you had entered a higher tip into the app. The tipping incentives for online ordering are all backwards.
- Spivak 6y agoIt would be nice if they just turned it into a "bounty" system. Delivery is "free" to start. You (and the restaurant since they want to make a sale too) can put up whatever number you want to attract a delivery driver to take the job. Like it's super weird but at least it's honest about how these systems work.