> go pick it up 20 minutes later I mean that's fine, but it ignores the fact / elephant-in-the-room that the primary purpose served by these platforms is deliv

> go pick it up 20 minutes later I mean that's fine, but it ignores the fact / elephant-in-the-room that the primary purpose served by these platforms is delivery logistics. If I want / need delivery, my list of choices for "just call up directly" decreases to those restaurants which actually employ delivery staff, which is anecdotally a much, much shorter one.