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>>> Getting used to something else will meet some resistance. It's too gentle to say that users are struggling or resisting. The fact on the ground is that a
by user5994461 6y ago
>>> Getting used to something else will meet some resistance.
It's too gentle to say that users are struggling or resisting.
The fact on the ground is that a significant part of users are simply incapable of learning new computer software, they can't even use effectively the software they've been working on for years. This is glaring in a giant government organization with tens of thousands of employees. Thus any attempt to move OS is doomed to fail.
Classic example is the popup when closing a word document. "Do you want to save the document before exiting? Save/Quit/Cancel". The typical user clicks the little red cross in the top right corner of the dialog.
- ivanche 6y agoIMO this is UX fail. If the question starts with "Do you...", only reasonable button choices should be "Yes" and "No", not "Save", "Quit" and "Cancel".
- bmn__ 6y agoIt's not reasonable. This goes against all major HIG. I encourage you to read them so that you come to an understanding why verbs must be used instead of yes/no.
- ivanche 6y agoIt would be more helpful if you included a link or two. I don't have time to read "all major HIG". It might not be reasonable from your POV, but from mine it is - if I ask you "Do you know Michael Jordan?" and you answer "Cancel" I would've thought you're nuts.
- anticensor 6y agoI could similarly answer "Stop it!".