4 ms·

Hi, work for Adobe. Where do you see this feature?

toasterlovin 6y ago
Open Creative Cloud app. Click Preferences, then Syncing. Folder Location = “/Users/toasterlovin”. That, to me, indicates that it will try and sync that folder.
- killerdhmo 6y ago
  Ah, no. I see your point, this is as a fellow poster indicated, the location for your Creative Cloud Files folder. I will check with the team to see if we can make the language clearer.
  - hesk 6y ago
    Thanks for being so responsive. This is a truly alarming UI. While you're at it, please ask the user whether he wants to sync at all during installation. By default it should not sync. I only have Creative Cloud installed because I am a Lightroom and Photoshop user. I use the sync feature in Lightroom but do not need another generic file system cloud sync.
- derefr 6y ago
  "Folder Location" = "location where a folder will go." Like when choosing where to unzip something, or where to create a new library bundle in Photos/Music.
  - toasterlovin 6y ago
    I get that now. But it’s trying to sync a folder, so why not just point to the folder it’s syncing?
    - JadeNB 6y ago
      Because, like every other sync solution out there, though for what reason I don't know, it fears the consequences if you are allowed to name the sync folder yourself.
      - Reelin 6y ago
        Not perfectly analogous to specifying folder names yourself, but the infamous Steam deletion bug comes to mind. (https://github.com/valvesoftware/steam-for-linux/issues/3671 https://github.com/valvesoftware/steam-for-linux/issues/3671) Caused by a failure to use readlink (plus not sanity checking variable contents), so introducing a symlink would break it.
toasterlovin 6y ago
While I've got your ear: the software update process is insane. It constantly notifies me about updates even though I dismiss the notifications (I'm not a frequent user, so I really don't care about updates much). Then, after I finally update Illustrator (the only CS app I use), I try to close the Creative Cloud app, but it asks me to confirm because there are pending installations. But I've double checked and there aren't! And then I get another notification letting me know that the updates are finished!
- killerdhmo 6y ago
  this is something we're definitely working on, there's a few things going on at the same time. 1. The CC app itself gets updates. If you're a purely Illustrator user you might not notice (or use! which is ok!) the features we've added, but it now has the ability to add custom fonts to your Adobe account, we've added new tutorials, and community features, support for CC Libraries, and a new unified search. One of these new features is notifications, which is #2. 2. Our notifications can be a little noisy, especially if you're not a frequent user. In the Creative Cloud app, you should see under Preferences > Notifications, the ability to select which notifications you want. So, if you want to disable App update notifications, you can. 3. On top of the features, there are some update/sync processes that go on in the background that won't function. Our current messaging just says "pending installations" which doesn't cover it all and we've heard a lot of feedback from users internally and externally about it. We're going to make that message more tailored to anything that's actively going on, and if there's nothing, allow you to close the app silently. To double check that nothing is actively installing, you can check the cloud icon in the top right to confirm. If there's nothing there, you can close it with confidence that it isn't installing an update. Hope to get these enhancements out to our user base soon. Thanks for your feedback! Please note, we do actively track anything we see on our User Voice (http://creativecloud.uservoice.com http://creativecloud.uservoice.com) and try to engage on social media, in case you'd like to keep giving us more feedback outside of HN. Thank you!
  - SCAQTony 6y ago
    I am a fine artist and I am really scared.
karlshea 6y ago
Great. Maybe you can explain why "Adobe Desktop Service" needs 2.16GB of memory wired with no Adobe products running (including the Creative Cloud app) and sync turned off.
deleted 6y ago
[deleted]

Open Creative Cloud app. Click Preferences, then Syncing. Folder Location = “/Users/toasterlovin”. That, to me, indicates that it will try and sync that folder.

killerdhmo 6y ago
Ah, no. I see your point, this is as a fellow poster indicated, the location for your Creative Cloud Files folder. I will check with the team to see if we can make the language clearer.
- hesk 6y ago
  Thanks for being so responsive. This is a truly alarming UI. While you're at it, please ask the user whether he wants to sync at all during installation. By default it should not sync. I only have Creative Cloud installed because I am a Lightroom and Photoshop user. I use the sync feature in Lightroom but do not need another generic file system cloud sync.
derefr 6y ago
"Folder Location" = "location where a folder will go." Like when choosing where to unzip something, or where to create a new library bundle in Photos/Music.
- toasterlovin 6y ago
  I get that now. But it’s trying to sync a folder, so why not just point to the folder it’s syncing?
  - JadeNB 6y ago
    Because, like every other sync solution out there, though for what reason I don't know, it fears the consequences if you are allowed to name the sync folder yourself.
    - Reelin 6y ago
      Not perfectly analogous to specifying folder names yourself, but the infamous Steam deletion bug comes to mind. (https://github.com/valvesoftware/steam-for-linux/issues/3671 https://github.com/valvesoftware/steam-for-linux/issues/3671) Caused by a failure to use readlink (plus not sanity checking variable contents), so introducing a symlink would break it.

toasterlovin 6y ago

While I've got your ear: the software update process is insane. It constantly notifies me about updates even though I dismiss the notifications (I'm not a frequent user, so I really don't care about updates much). Then, after I finally update Illustrator (the only CS app I use), I try to close the Creative Cloud app, but it asks me to confirm because there are pending installations. But I've double checked and there aren't! And then I get another notification letting me know that the updates are finished!

killerdhmo 6y ago
this is something we're definitely working on, there's a few things going on at the same time. 1. The CC app itself gets updates. If you're a purely Illustrator user you might not notice (or use! which is ok!) the features we've added, but it now has the ability to add custom fonts to your Adobe account, we've added new tutorials, and community features, support for CC Libraries, and a new unified search. One of these new features is notifications, which is #2. 2. Our notifications can be a little noisy, especially if you're not a frequent user. In the Creative Cloud app, you should see under Preferences > Notifications, the ability to select which notifications you want. So, if you want to disable App update notifications, you can. 3. On top of the features, there are some update/sync processes that go on in the background that won't function. Our current messaging just says "pending installations" which doesn't cover it all and we've heard a lot of feedback from users internally and externally about it. We're going to make that message more tailored to anything that's actively going on, and if there's nothing, allow you to close the app silently. To double check that nothing is actively installing, you can check the cloud icon in the top right to confirm. If there's nothing there, you can close it with confidence that it isn't installing an update. Hope to get these enhancements out to our user base soon. Thanks for your feedback! Please note, we do actively track anything we see on our User Voice (http://creativecloud.uservoice.com http://creativecloud.uservoice.com) and try to engage on social media, in case you'd like to keep giving us more feedback outside of HN. Thank you!
- SCAQTony 6y ago
  I am a fine artist and I am really scared.

karlshea 6y ago

Great. Maybe you can explain why "Adobe Desktop Service" needs 2.16GB of memory wired with no Adobe products running (including the Creative Cloud app) and sync turned off.

deleted 6y ago

[deleted]