I have yet to work in an organization with a healthy KB, but based on my best experiences: I think that which technology to use (wiki, shared drive, etc) is no

I have yet to work in an organization with a healthy KB, but based on my best experiences: I think that which technology to use (wiki, shared drive, etc) is not as important as the fact that there should be one AND ONLY ONE place where documentation lives. This is one of the reasons why I hate MS Teams: because every channel has its own Wiki plus its own Files, meaning that I have to hunt through every even-remotely-relevant channel and through several tabs before I find something I know exists. The same goes for chat - once half your team uses Slack and the other half prefers Skype, notifications will get lost. Second, I think it's a good idea to have someone whose official job includes nagging other people about updating documentation rather than waiting for everyone to do it by themselves. I was in charge of keeping a log of weekly research meetings, and the simple act of writing March 25: Presentation by Rudolf (Paper: ?? - Slides: ??) on the designated wiki was a great mechanism for getting Rudolf to upload their slides.