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>We hear you and are eagerly looking to improve things. Joking aside, isn't this just what people should come to expect from the company that has always tried
by dilandau 6y ago
>We hear you and are eagerly looking to improve things.
Joking aside, isn't this just what people should come to expect from the company that has always tried to normalize the "no support and no service" model?
If these antics start causing GOOG to lose share in the browser market then they may review these policies, but I highly doubt it. At the end of the day GOOG is an ad company and publicly-traded at that. They have a bottom-line and a lot of shareholders watching it.
Support channels/forums are probably not the way to go, in other words. Stop using their browser, stop using their search. That's probably the only way they will be incentivized to change.
- core-questions 6y ago> Stop using their browser, stop using their search. The more people that do this in general, the better. We've given Google entirely too much power to control what people see and read (and it follows, control over what they say and think). They don't have our best interests at heart, they have financial interests at heart, and everything else flows from there. I'm not saying this is evil, but it's certainly not _good_.
- tornato7 6y agoWhat should I use for search? I tried switching to DDG for a month but I kept finding myself manually typing in Google.com to make the more obscure searches.
- salicideblock 6y agoThat is my exact habit now - DDG for the easy/lazy stuff, google for more obscure. I'm still giving them some search info to profile me, but hopefully it's skewed enough that it's value is lower. And I'm definitely giving them less ad views. I actually prefer DDG in a few fronts, like configuration of language and region.
- krallja 6y agoWell, quit typing google.com, for one. Use DDG’s !g feature. Or !sp, which is like Google results without the Google frontend. https://duckduckgo.com/bang https://duckduckgo.com/bang
- core-questions 6y agoIf you have all the adblockers and stuff, and open a fresh private browser, nothing wrong with taking advantage of Google's still-superior search for finding things.
- znpy 6y ago> "no support and no service" model? this is one of the reasons why Google cloud will lose to AWS in the long run. AWS is customer obsessed, Google is not.
- solidasparagus 6y agoAt Amazon the most important person is the customer. At Google the most important person is the Google engineer. I firmly believe that's why they suck at selling enterprise products.
- muratsu 6y agoI’ve emailed and sent Linkedin msgs to 3 people who work at gcp for cloud credits. They didn’t care. AWS gave us credits + support in less than 3 days. I wish Google best of luck with their 5yr strategy. Hope their enterprise game is better than their startup one.
- choult 6y ago... so you're upset that you didn't get a service for free?
- wbl 6y agoIf you're serious about spending a lot on the cloud it's reasonable to expect a taste. Just like an ice cream store.
- znpy 6y agothe free tier is for that, isn't it ?
- tams 6y agoYou don't get much in terms of performance and capacity in the free tier preventing you from testing anything beyond the tiniest workloads. If you need to pre-arrange expenses with the finance department, it's much faster to test drive with credits.