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I really don't get this. You could say the same thing about anything: * Consumers want to buy from brands/sellers directly instead of through amazon * Consume

I really don't get this. You could say the same thing about anything: * Consumers want to buy from brands/sellers directly instead of through amazon * Consumers want to buy from food producers directly instead of through a supermarket * Consumers want to buy movies directly instead of deal with Netflix * Consumers want to buy apps directly from developers instead of dealing with Apple/Google These are all non-white-label middle-men. These food delivery services are providing a marketplace & all the logistics. The restaurants don't have to do anything except setup the menus. They provide convenience for both restaurant and customers. I really don't understand all the hate these services are getting here.

poulsbohemian 6y ago
>I really don't understand all the hate these services are getting here. I'm not hating them at all - in fact, I think I've only used them twice and I really don't have an opinion...In fact, having not used them extensively, I'm looking at them with the eyes of an outsider... Where I disagree with you above is the question of value vs business model. In each of the examples above, there is value being added and a business model that works. In the case of these delivery services - there is value being added, but the business model seems off and that's what's causing it to not be profitable.
bitxbitxbitcoin 6y ago
In all of your examples, the big company provides a service in that it offers better discovery options in a single place. When it comes to restaurants, that's not quite the same. Maybe if UberGrubCart let users order delivery from famous restaurants in another state that might be a real value add - but in a hyperlocal market like restaurants they have an uphill battle to fight.
ntsplnkv2 6y ago
All of these examples provided immense benefit to consumers and immense benefit to sellers. Food delivery really doesn't provide an immense benefit to consumers, and restaurants don't get enough real business through it to justify its cost. On one hand, if the food is too local, people will just say "I'll just pick it up myself and save the ridiculous fee." If it's too far away, the food will take forever and will likely be cold anyway. This is why pizza delivery was always local - it is one of the few places where delivery makes sense, and the fees were low, like 1 buck. So there's a small range where it's just far enough to be inconvenient but close enough that the food is still relatively good, which in most cases doesn't exist. On top of that, you need to pay money to the driver. It's just a whole lot of overhead for very little gain.

poulsbohemian 6y ago

>I really don't understand all the hate these services are getting here. I'm not hating them at all - in fact, I think I've only used them twice and I really don't have an opinion...In fact, having not used them extensively, I'm looking at them with the eyes of an outsider... Where I disagree with you above is the question of value vs business model. In each of the examples above, there is value being added and a business model that works. In the case of these delivery services - there is value being added, but the business model seems off and that's what's causing it to not be profitable.

bitxbitxbitcoin 6y ago

In all of your examples, the big company provides a service in that it offers better discovery options in a single place. When it comes to restaurants, that's not quite the same. Maybe if UberGrubCart let users order delivery from famous restaurants in another state that might be a real value add - but in a hyperlocal market like restaurants they have an uphill battle to fight.

ntsplnkv2 6y ago

All of these examples provided immense benefit to consumers and immense benefit to sellers. Food delivery really doesn't provide an immense benefit to consumers, and restaurants don't get enough real business through it to justify its cost. On one hand, if the food is too local, people will just say "I'll just pick it up myself and save the ridiculous fee." If it's too far away, the food will take forever and will likely be cold anyway. This is why pizza delivery was always local - it is one of the few places where delivery makes sense, and the fees were low, like 1 buck. So there's a small range where it's just far enough to be inconvenient but close enough that the food is still relatively good, which in most cases doesn't exist. On top of that, you need to pay money to the driver. It's just a whole lot of overhead for very little gain.