Ben - thanks for sharing what you learned. I highly recommend reading "Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability". It doesn't t

Ben - thanks for sharing what you learned. I highly recommend reading "Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability". It doesn't take long to read but is packed with wisdom. It covers the points that Ben makes in his blog post. https://www.amazon.com/Dont-Make-Think-Revisited-Usability/dp/0321965515 https://www.amazon.com/Dont-Make-Think-Revisited-Usability/d...