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We have an "internal systems" team at my current company to solve this problem. The product manager for the team knows everyone and keeps tabs on what's being d
by ngngngng 6y ago
We have an "internal systems" team at my current company to solve this problem. The product manager for the team knows everyone and keeps tabs on what's being done that could be automated. It's not used to replace people (at least it hasn't been yet) rather it's used to allow the team to stay the same size and scale up their operations to meeting the growing business demands.
I think many companies could benefit from a team like this.
- MattGaiser 6y agoOne of my four jobs was on such a team. Unfortunately, they canned it (after I left) as they couldn't figure out what it did. If my team of 8 devs had just one dedicated to improving infrastructure and processes, we could probably increase our overall output by 30% in a year.
- icelancer 6y agoHa, I'm happy this exists. I created this department at the company I founded at and directed it for some time. We call it the internal tools department. It still exists today and is run by a former employee of the department. It's very valuable for us.
- terryjsmith 6y agoThis is great. How do they deal with the on-going maintenance of the tools they build? Do they move to the main product team or does the internal systems team continue to maintain them?