Hence heh. Page asserted an 'incident' only, not an outage, but for all intents and purposes a failure of the 'messaging' component for a messaging tool is eff

Hence heh. Page asserted an 'incident' only, not an outage, but for all intents and purposes a failure of the 'messaging' component for a messaging tool is effectively a full, major, total outage as far as your users are concerned.