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Reading my comment again, I feel that I should add: not delivering on time makes us very anxious, because we don't want to deliver a bad customer experience tha
by _msw_ 6y ago
Reading my comment again, I feel that I should add: not delivering on time makes us very anxious, because we don't want to deliver a bad customer experience that comes with being late. That's why when uncertainty is introduced in the system, delivery estimates sometimes get pushed out significantly, or an estimated date isn't provided at all. When we announced that C5a was in the works, without a date, it does leave you (the customer) wondering when it's going to arrive. Quite a lot has transpired since the announcement, and we are still working hard to deliver this as quickly and safely as we can.