Disclosure: I work at Amazon on building cloud infrastructure. That is an insightful general observation, though my saying so should not be interpreted as any

Disclosure: I work at Amazon on building cloud infrastructure. That is an insightful general observation, though my saying so should not be interpreted as any specific statement on this launch. :-) The bar on quality and scale is high. I don't see this as a disadvantage, though some customers may not recognize the value of experiences that we strive to make "invisible." You might not appreciate it until you have a bad experience somewhere else. Personally I think about it like ordering things on Amazon.com. I got really used to an experience where I almost always get something I ordered within a delivery date shown on the website. Since COVID-19, I've started ordering some things from other sites, and a couple advertised "ships tomorrow, 2 day shipping!" But really, ordering the item just turned into a third party drop ship, and the item came a week later than "advertised". No general complaints, given the global situation today, just a general observation about customer experiences, and how unconscious expectations grow over time.