I find that GrubHub will also oversubscribe their drivers by a huge amount. We tend to support restaurants more and don't use GrubHub but a few months ago we pl

I find that GrubHub will also oversubscribe their drivers by a huge amount. We tend to support restaurants more and don't use GrubHub but a few months ago we placed an order for a Thai place near us. The restaurant called and was like yah Grubhub took your order, and we'll make it, but they won't have someone here for a long time (2+ hours 10PM!) I'd cancel it. I thought it was the owner not wanting them to take the rip but sure enough there was no sign of GrubHub going there. Calling them resulted in being connected to an offshore call center that said that we shouldn't cancel it is "in progress" but the projection was still over an hour later after we had been waiting 45 minutes. We finally cancelled and went there and got it ourselves. The restaurants I frequent often and know the owners I just call them or use their chow-now powered site. It is much more fair that way. Also saves the unpredictability of the whim of gig workers.