This is a bit like saying buying croissants+coffee for breakfast after throwing out last night's leftover takeout pizza+beer is somehow a character flaw. The l

This is a bit like saying buying croissants+coffee for breakfast after throwing out last night's leftover takeout pizza+beer is somehow a character flaw. The layoffs were in customer support, who - if you think about it - were largely twiddling thumbs due to the large loss of ridership (and therefore, of customer support demand). It's not like Uber could just magically take CSRs and somehow turn them overnight into roles that were strategically meaningful for food delivery competitiveness.