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Is it really that absurd? Uber operates in over 70ish different countries, with frontline support serving as customer service, recruiting and likely driver supp
by fzeroracer 6y ago
Is it really that absurd? Uber operates in over 70ish different countries, with frontline support serving as customer service, recruiting and likely driver support.
If you assume at least 50 reps per country, that alone would get you to 3500 employees. That's likely on the smaller side too, considering Uber supports places such as China and the US which would have far higher CS requirements due to a larger population. You also need to consider that this requires around the clock support, meaning you'd have also have employees working graveyard shifts or find a way to offload that to other regions.