"Rather, it's that people think they somehow have a right to use Twitter's services and accounts like they were their property." Users think that the site is g

"Rather, it's that people think they somehow have a right to use Twitter's services and accounts like they were their property." Users think that the site is granting them this right when they sign up and select a name. I don't see it as "entitled" thinking at all. It seems to be a reasonable assumption, more so for paid services than for Twitter or Facebook.