3 ms·
Most of Louis' criticism of Apple are not about the frequency of problems, rather on how they treat the consumer once problems happen.
by afiori 7y ago
Most of Louis' criticism of Apple are not about the frequency of problems, rather on how they treat the consumer once problems happen.
- realharo 7y agoHe often makes fun of their "small number of users were affected" press statements that follow a certain pattern - denial, blaming the users (you're holding it wrong - though most of that is coming from tech media, not Apple themselves), begrudgingly admitting fault, addressing the issue after much pressure. So frequency also plays a role in it. Not that other manufacturers are much better of course...