Oh yes. We used to be lazy developers and do the bare minimum. We sell a SaaS to the SMB field and the feedback we got was that they wanted to know _exactly_ wh

Oh yes. We used to be lazy developers and do the bare minimum. We sell a SaaS to the SMB field and the feedback we got was that they wanted to know _exactly_ what we were changing in the app. So now we produce full sentence (or paragraph) explanations for every JIRA card that gets into production for our users, including links to updated documentation, training videos, screenshots, etc.