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Be aware that going towards a document heavy culture doesn't make the smarmy types any less smarmy, it just changes how it is manifested. You'll still have tho
by dpeck 6y ago
Be aware that going towards a document heavy culture doesn't make the smarmy types any less smarmy, it just changes how it is manifested.
You'll still have those who use the "can we get on a call and discuss" trick so that no decision or todo item for them is seen in a public channel.
There will be those why try to kill a conversation in a channel by replying in a thread.
Often you'll see the thread reply too when its the poor employees answering a question hours/days later and then they'll point to it as giving $teammate all the info they need.
And the ever-present "oh, its in the wiki/knowledgebase/faq/whatever" but links are never sent, nor is anything ever actually there.
All in all it a different medium, but most of the same kind of team dysfunctions continue to exist just fine, and if anything it is tougher to spot them.