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> in a normal company salespeople might lose their jobs for saying that. Quite a few times over my career I have had a salesperson (not from Amazon) recommend

• zdragnar 6y ago
  > A smart salesperson does not do everything possible to push their company's products Bingo. A bad product fit means a bad customer experience, which means a bad review or reputation. The smaller the company, the more important referrals are from your customers. Sending a potential customer to a competitor will (potentially) earn goodwill and future referrals. At worst, they might not refer anyone your way, but at least they won't be badmouthing you either. Unfortunately, large companies typically mean large customers, and the people with the buying power aren't the people who will be using the product... so neither party really cares all that much about how well the product fits. This is the old "nobody gets fired for choosing IBM" mentality. The worst is when medium companies think they are big companies, and try to do that to small customers. I once saw a salesperson push hard for something that was very obviously too small to be worth our time, and the project management overhead would have lead to blowing our potential customer's budget out of the water. In the end, they walked away without working with us, and a pretty sour taste in their mouths from the pushiness of the sales guy.