A good company absolutely tests the friction and experience of their hiring process. At my company we have an entire “candidate experience” team that works hard

A good company absolutely tests the friction and experience of their hiring process. At my company we have an entire “candidate experience” team that works hard on measuring and evaluating it, and we take that feedback seriously. Occasionally we decide take people off the interview pool for a while and have them do more interview training if they want back on.