Subscribe to every slack support channel and mailing-list that your end user (or people dealing with them) report issues to. Getting not just the filtered bug r

Subscribe to every slack support channel and mailing-list that your end user (or people dealing with them) report issues to. Getting not just the filtered bug reports but also the questions and not-really-a-bug reports will really help you hone into what your product is supposed to do, not just what you think it should do.