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It is reality at many organizations largely down to competing and mutually exclusive metrics and objectives that are being reviewed separately For example one
by syshum 7y ago
It is reality at many organizations largely down to competing and mutually exclusive metrics and objectives that are being reviewed separately
For example one Team may review and be responsible for Production Metrics and standards, and a completely separate team is responsible for reviewing Safety standards, and often the 2 groups create directives that impact the other with out giving a shit how the people that have to implement and follow them actually go about doing that
- zebrafish 7y agoThis happens often in large enterprises. A way to optimize your internal meritocracy is to have competing interests. “Reduce our cost to serve” and “improve our customer service” are very often competing parallel tasks. For IT, “improve our effectiveness” and “improve our efficiency”. On one hand your internal apps and policies need to satisfy your “internal customers”. On the other hand, your total costs per FTE need to be the lowest in your industry peer group.