2 ms·
Personally I think this is a fundamental problem with matrix and why it will always only appeal to a certain segment of users. For those users, namely tech/secu
by holler 6y ago
Personally I think this is a fundamental problem with matrix and why it will always only appeal to a certain segment of users. For those users, namely tech/security enthusiasts, it is appealing due to its federated architecture, privacy, etc. For anyone else, it’s too complicated. Even discord, often cited, suffers from this imo. The mass public does not want complicated. The mention of words like “e2e”, “server”, “bridge”, “decentralized”, might as well be from an alien language. That said, if it works well for their target demographic then it could have success in that space.
- mekster 6y agoIt can be solved with a simple client that hides the complexity but only shows what makes sense to average users.
- Arathorn 6y agoSo we are painfully aware that Riot’s usability still needs to increase, as per https://blog.riot.im/e2e-encryption-by-default-cross-signing-is-here/#what-s-next https://blog.riot.im/e2e-encryption-by-default-cross-signing... - although I’m not sure it’s quite as dire as the GP makes out. All I can say is that we’ve hired three permanent kick-ass full time UI/UX designers for the team, put them charge of the product direction for Riot, and told all the devs that their job is to do nothing but implement their design iterations as efficiently and accurately as possible. Let’s see how it goes.