3 ms·
I'm surprised nobody has taken them to Small Claims to recuperate the obnoxious $1k fee for relinquishing your old, defunct part. Seems like an easy win.
by rkagerer 7y ago
I'm surprised nobody has taken them to Small Claims to recuperate the obnoxious $1k fee for relinquishing your old, defunct part. Seems like an easy win.
- toomuchtodo 7y agoCore charges are permitted under statute requiring the return of replaced parts. The problem is the lack of consistency. The core charge communicated can vary wildly between locations and staff performing the work, and some owners are told the part is restricted and no return is possible. In these cases, legal complaints with your state’s Attorney General might improvise Tesla’s consistency across the org. With other issues, I’ve had good luck with certified letters to Tesla’s legal service address, YMMV.