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The operations are non-trivial. UberEats, DoorDash, GrubHub et al all have full-time operations personnel in nearly every market they operate. Operationalizing
by bhupy 6y ago
The operations are non-trivial. UberEats, DoorDash, GrubHub et al all have full-time operations personnel in nearly every market they operate. Operationalizing this requires things like fraud/risk protection, order defect minimization, courier safety, refunds/chargeback adjudication etc.
Not to say that this CANNOT be done in a decentralized, OSS way — but it's not just a CRUD app.