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Hi, I'm the founder of Retool. (I do indeed read a bit too much HN, hah.) Thank you for the feedback — that does sound infuriating. We were optimizing for shar
by dvdhsu 6y ago
Hi, I'm the founder of Retool. (I do indeed read a bit too much HN, hah.)
Thank you for the feedback — that does sound infuriating. We were optimizing for sharing of applications, but it sounds like the workflow you've adopted is really quite annoying. I'll have a think about what we could do here that might help (e.g. perhaps disabling "auto-adding" to accounts). If you have any suggestions please let me know (my email is in profile)! (I will send you an email by end of day otherwise with some thoughts...)
- erichocean 6y agoWe view Retool as an option for building ultra lightweight apps when our normal app development flow (which is already very lightweight) is too heavy (read: costs too much in terms of developer time). But Retool is too expensive for us, because we have many situations where we might use an app 100 times max for the life of the app, spread over a dozen or more users. Your pricing didn't work, even though your product did and I'm 100% certain you would be profitable with us as customers.
- dvdhsu 6y agoHi, thanks for this message. I really appreciate it, since we generally don’t hear about “I didn’t buy because of the price” from the customers that already paid us, haha. One thing we don’t advertise — we only bill for active users every month. So if 10 people login during a month, but 50 don’t, we only bill you for the 10. Do you think that’d help you guys? (I’ll send you an email in the morning to get more feedback and see what kind of pricing would work for you. Thanks again for the feedback and for trying Retool!)